What Legal Rules Apply Before Access
Our Legal notice explains the conditions attached to opening and using an account, including accurate account details, phone verification before account access, payment ownership checks and the steps for raising a policy question. Access is available where local law permits, and the applicable position can depend
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on your location and account status. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, the payment name and transaction reference help us match a wallet event to your account record. We may pause a transaction while details are checked rather than
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treat an unclear payment as complete. You can read the notice from the account area and keep a copy for your records. If you are in Denpasar or elsewhere in Indonesia, use the same Legal page to check the wording that applies to your access route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.